i'm working in a living nightmare. i guess my situation's not as bad as cynthia, peiling and joyce's situation while they have literally screaming customers on the phone. actually i'm beginning to develop a phobia for phones. in fact, i dreamt of receiving calls just like i was at work, at night. and now i have a phobia of telling people my name.

i don't like giving my name to others. cos at work, when a customer has your name, and if they're dissatisfied, they'll keep hounding you and bugging you till you cannot progress any further in your work. what a hindrance. ok, i could say i'm getting used to this job, i'm sorta adjusted to the fact i have people blaming me for the delay etc, and i'm unaffected much when people scold me, cos it's not exactly me they're blaming.

i just have a couple of gripes about this job. raging customers attack us for their inefficiency.

the phone rings every sec, every min, i'm going nuts hearing the phone ring.